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Have a specific question?
Sometimes you have a need for more detailed help and information. Here's the best way to reach us for just about any question you have.
Customer Service
Available M-F 8am-8pm EST. 
  • AMsuite quoting assistance
  • Service on behalf of your customers
  • Billing questions
email logo email logo servicecenter@amig.com
Accounts payable
(800) 543-2644
acctcommission@amig.com

 

For direct bill payments

American Modern P&C

PO BOX 740167

Cincinnati, OH 45274

 

American Modern Insurance Group 

5050 Kingsley Dr 

ATTN 740167

1MOC1N

Cincinnati, OH 45227
Agency Bill
(800) 543-2644
acctcommission@amig.com

 

For Agency bill/Account current payments

American Modern Home 

PO BOX 640178

Cincinnati, OH 45264-0178
Commissions
(866) 879-5587
acctcommission@amig.com

 

For negative commission payments

American Modern Insurance Group

PO Box 5323

Cincinnati, OH 45201
1099 Forms
(866) 879-5587
acctcommission@amig.com
Refund checks
(800) 543-2644
acctcommission@amig.com
Banking or lender inquiries
(800) 543-2644
acctcommission@amig.com
File a claim online
https://myclaim.amig.com/
File a claim via email
plclaims1@amig.com
File a claim via fax
(513) 947-4040
Or call us at
(800) 375-2075
File a claim or check the status of an existing claim
(800) 604-3205
For new losses, email or send a fax
claimscommercial@amig.com
(513) 388-5155
Commercial lines underwriting
(800) 723-3722
commercial1@amig.com
  • Commercial Physical Damage Program
  • Underwriting eligibility 
  • Coverage options
  • Required documentation
Monday through Friday, 8am-8pm EST
(800) 543-2644
  • AMsuite quoting assistance 
  • Service on behalf of your customers
  • Billing questions
Support via email
servicecenter@amig.com
Support via fax
(800) 217-5150
Producer management
Live chat
licensingandcontracts@amig.com
(800) 759-9008 option 2
  • Licensing
  • Appointments
  • Contracts
Recreational underwriting
(800) 543-2644
recUW@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation

 

 
Residential underwriting
(800) 543-2644
underwriting@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation
System support
(866) 527-9583 (voicemail only)
systemsupport@amig.com
Live chat
  • Log in assistance
  • AMsuite technical error messages
  • Troubleshoots complex AMsuite technical issues
  • ACORD AL3 Policy and Commission downloads
Accounts payable
(800) 543-2644
acctcommission@amig.com

 

For direct bill payments

American Modern P&C

PO BOX 740167

Cincinnati, OH 45274

 

American Modern Insurance Group 

5050 Kingsley Dr 

ATTN 740167

1MOC1N

Cincinnati, OH 45227
Agency Bill
(800) 543-2644
acctcommission@amig.com

 

For Agency bill/Account current payments

American Modern Home 

PO BOX 640178

Cincinnati, OH 45264-0178
Commissions
(866) 879-5587
acctcommission@amig.com

 

For negative commission payments

American Modern Insurance Group

PO Box 5323

Cincinnati, OH 45201
1099 Forms
(866) 879-5587
acctcommission@amig.com
Refund checks
(800) 543-2644
acctcommission@amig.com
Banking or lender inquiries
(800) 543-2644
acctcommission@amig.com
File a claim online
https://myclaim.amig.com/
File a claim via email
plclaims1@amig.com
File a claim via fax
(513) 947-4040
Or call us at
(800) 375-2075
File a claim or check the status of an existing claim
(800) 604-3205
For new losses, email or send a fax
claimscommercial@amig.com
(513) 388-5155
Commercial lines underwriting
(800) 723-3722
commercial1@amig.com
  • Commercial Physical Damage Program
  • Underwriting eligibility 
  • Coverage options
  • Required documentation
Monday through Friday, 8am-8pm EST
(800) 543-2644
  • AMsuite quoting assistance 
  • Service on behalf of your customers
  • Billing questions
Support via email
servicecenter@amig.com
Support via fax
(800) 217-5150
Producer management
Live chat
licensingandcontracts@amig.com
(800) 759-9008 option 2
  • Licensing
  • Appointments
  • Contracts
Recreational underwriting
(800) 543-2644
recUW@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation

 

 
Residential underwriting
(800) 543-2644
underwriting@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation
System support
(866) 527-9583 (voicemail only)
systemsupport@amig.com
Live chat
  • Log in assistance
  • AMsuite technical error messages
  • Troubleshoots complex AMsuite technical issues
  • ACORD AL3 Policy and Commission downloads
Accounts payable
(800) 543-2644
acctcommission@amig.com

 

For direct bill payments

American Modern P&C

PO BOX 740167

Cincinnati, OH 45274

 

American Modern Insurance Group 

5050 Kingsley Dr 

ATTN 740167

1MOC1N

Cincinnati, OH 45227
Agency Bill
(800) 543-2644
acctcommission@amig.com

 

For Agency bill/Account current payments

American Modern Home 

PO BOX 640178

Cincinnati, OH 45264-0178
Commissions
(866) 879-5587
acctcommission@amig.com

 

For negative commission payments

American Modern Insurance Group

PO Box 5323

Cincinnati, OH 45201
1099 Forms
(866) 879-5587
acctcommission@amig.com
Refund checks
(800) 543-2644
acctcommission@amig.com
Banking or lender inquiries
(800) 543-2644
acctcommission@amig.com
File a claim online
https://myclaim.amig.com/
File a claim via email
plclaims1@amig.com
File a claim via fax
(513) 947-4040
Or call us at
(800) 375-2075
File a claim or check the status of an existing claim
(800) 604-3205
For new losses, email or send a fax
claimscommercial@amig.com
(513) 388-5155
Commercial lines underwriting
(800) 723-3722
commercial1@amig.com
  • Commercial Physical Damage Program
  • Underwriting eligibility 
  • Coverage options
  • Required documentation
Monday through Friday, 8am-8pm EST
(800) 543-2644
  • AMsuite quoting assistance 
  • Service on behalf of your customers
  • Billing questions
Support via email
servicecenter@amig.com
Support via fax
(800) 217-5150
Producer management
Live chat
licensingandcontracts@amig.com
(800) 759-9008 option 2
  • Licensing
  • Appointments
  • Contracts
Recreational underwriting
(800) 543-2644
recUW@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation

 

 
Residential underwriting
(800) 543-2644
underwriting@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation
System support
(866) 527-9583 (voicemail only)
systemsupport@amig.com
Live chat
  • Log in assistance
  • AMsuite technical error messages
  • Troubleshoots complex AMsuite technical issues
  • ACORD AL3 Policy and Commission downloads
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Customer Service Phone Number (800) 543-2644
Customer Service Phone Number
(800) 543-2644
Customer Service Email address servicecenter@amig.com
Customer Service Email address
servicecenter@amig.com
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  • Contact us
  • Code of conduct
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Coverage is subject to policy terms, conditions, limitations, exclusions, underwriting review and approval, and may vary or not be available for all risks or in all states. Rates and discounts vary, are determined by many factors, and are subject to change. Policies are written by one of the licensed insurers of American Modern Insurance Group, Inc., including but not limited to American Modern Property and Casualty Insurance Company (CA Lic. No. 6129-1).

American Modern Insurance Group, American Modern, AMsuite, modernLINK, and Homeowners FLEX are registered trademarks of American Modern Insurance Group, Inc. All other names, logos, and brands described herein are trademarks or registered trademarks of their respective holders, and use herein does not imply affiliation with or sponsorship or endorsement by them of American Modern, its products, or its services.

Please refer to the applicable Homeowners FLEX Program Manual for complete details. Different sub-limits may apply that vary from a standard HO-3 policy. “All risk” pertains specifically to dwellings and structures. Mandatory exclusions, including roof cosmetic damage exclusion and swimming pool slide and diving board liability exclusion, apply.

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